ClaimRight · Warranty Denial Guides

Buick Verano warranty claim denied?

1,586 manufacturer communications on file 1 warranty extensions / campaigns 2012–2017 model years covered

If your Buick Verano's warranty claim was just denied, it can feel like the matter is settled — but that isn't always the case. For 2012–2017 Buick Verano models, the manufacturer has filed 1,586 technical and service communications with federal safety regulators, including a documented special coverage extension for a power steering stick-slip condition issued in November 2014. These filings show that manufacturers regularly identify recurring issues in specific model years and sometimes expand coverage after the fact, even when an individual customer was initially told a repair wasn't included.

A denial is a starting point, not necessarily a final answer. Many claims are reconsidered once they're supported with the right documentation — repair records, diagnostic findings, and references to manufacturer communications that describe the same symptoms you experienced. Understanding what has already been documented about your vehicle can clarify whether your situation lines up with a known issue.

ClaimRight offers a free assessment to help you understand what's been filed for your model, how it may relate to your denied claim, and what documentation-based options are available to you — with no obligation and no upfront cost.

Free 2-minute assessment — is your denial worth fighting? →

What Buick has documented for the Verano

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2014-11-01 · 14232 Warranty extension
Special Coverage Adjustment ? Power Steering Stick-Slip
Official NHTSA document →
2024-12-07 · PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The...
Official NHTSA document →
2024-12-06 · PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
Official NHTSA document →
2024-12-04 · PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
Official NHTSA document →
2024-11-27 · 08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
Official NHTSA document →
2024-11-22 · 19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
Official NHTSA document →
2024-11-05 · 21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
Official NHTSA document →
2024-10-28 · 04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
Official NHTSA document →
2024-10-25 · PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi...
Official NHTSA document →
2024-10-25 · PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Official NHTSA document →
2024-10-18 · PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC. 
Official NHTSA document →
2024-10-16 · PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management...
Official NHTSA document →
2024-10-11 · 24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should...
Official NHTSA document →
2024-10-10 · 24-NA-223
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35...
Official NHTSA document →
2024-10-09 · 10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
Official NHTSA document →
2024-10-05 · 01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
Official NHTSA document →
2024-10-05 · 22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
Official NHTSA document →
2024-10-04 · PIP5621E
This Preliminary information communicates to the dealer  technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. T...
Official NHTSA document →
2024-10-03 · 20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
Official NHTSA document →
2024-10-03 · 99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
Official NHTSA document →
2024-10-02 · 07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
Official NHTSA document →
2024-10-02 · 23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
Official NHTSA document →
2024-09-27 · 04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Official NHTSA document →
2024-09-21 · 23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
Official NHTSA document →
2024-09-17 · 20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and inf...
Official NHTSA document →

Common questions

Why was my Buick Verano warranty claim denied?
Dealers deny claims for many reasons, including disputes over whether a symptom is covered, incomplete diagnostic documentation, or differing interpretations of maintenance records. A denial reflects one dealer's assessment at one point in time — it doesn't always account for manufacturer communications or technical bulletins describing the same issue in other vehicles of the same model and year.
What is a warranty extension or special coverage, and does my Verano qualify?
A warranty extension, sometimes called special coverage, is issued when a manufacturer agrees to cover repair costs for a specific, documented issue beyond the standard warranty period. For the 2012–2017 Buick Verano, one such extension addresses a power steering stick-slip condition filed in November 2014. Whether your vehicle qualifies depends on your specific symptoms, mileage, and repair history, which a free assessment can help clarify.
Can a denied warranty claim be reconsidered?
Yes, denied claims can sometimes be reconsidered when supported by stronger documentation, such as detailed repair orders, diagnostic reports, or references to manufacturer service bulletins describing similar symptoms. Reconsideration isn't guaranteed, but gathering and organizing the right records can clarify whether your situation aligns with a known, documented issue for your vehicle's model and year.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides