ClaimRight · Warranty Denial Guides
Chrysler Town And Country warranty claim denied?
835 manufacturer communications on file
8 warranty extensions / campaigns 1967–2020 model years covered
If your dealer denied a warranty claim on your Chrysler Town & Country, you're not alone, and the manufacturer's own records suggest the denial may be worth a second look. Across model years 1967–2020, Chrysler has filed 835 documented communications with NHTSA for this vehicle, including 8 formal warranty extensions or service campaigns covering issues like sliding door lock actuator failures, active head restraint deployment problems, blend door heat-mode malfunctions, and engine cylinder leakage linked to misfire codes. These aren't rumors or forum complaints — they're the manufacturer's own acknowledgment that certain components can fail outside typical wear patterns, sometimes prompting coverage beyond the standard warranty window.
A denial at the dealer level isn't always the final word. Service advisors don't always cross-reference every applicable extension or bulletin when reviewing a claim, and paperwork gaps or miscoded repair orders can lead to an initial rejection that doesn't reflect what the manufacturer has actually documented. Understanding which bulletins might apply to your specific repair, and how to present that documentation clearly, can change the outcome.
A free assessment can help you see whether your denied claim lines up with any of these documented issues, and what your realistic next steps look like — with no upfront cost.
Free 2-minute assessment — is your denial worth fighting? →
What Chrysler has documented for the Town And Country
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2021-11-17 · 23-036-21 REV. A
Warranty extension Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may...
Official NHTSA document →
2021-11-10 · 23-036-21
Warranty extension Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may...
Official NHTSA document →
2020-11-06 · 2303020
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2016-07-02 · 24-005-16 REV. B
Warranty extension Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend...
Official NHTSA document →
2016-06-30 · 24-005-16 REV. A
Warranty extension "BLEND DOOR STUCK IN FULL HEAT MODE (X64 WARRANTY EXTENSION) THIS BULLETIN INVOLVES RE-CALIBRATING OR REPLACING THE RIGHT SIDE HEATING, VENTILATION, AIR CONDITIONING (HVAC) BLEND...
Official NHTSA document →
2016-05-26 · 24-005-16
Warranty extension Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend...
Official NHTSA document →
2016-05-26 · 2400516
Warranty extension Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend...
Official NHTSA document →
2014-12-15 · 09-002-14 REV. B
Warranty extension MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary...
Official NHTSA document →
2024-11-27 · 9100456
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the P...
Official NHTSA document →
2024-01-10 · S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Tro...
Official NHTSA document →
2023-09-20 · 9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Official NHTSA document →
2023-09-15 · 9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error...
Official NHTSA document →
2023-08-30 · 93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
Official NHTSA document →
2023-08-30 · 93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Official NHTSA document →
2023-08-23 · 93005
Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel W...
Official NHTSA document →
2023-08-23 · 93019
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Comple...
Official NHTSA document →
2023-07-27 · 9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Official NHTSA document →
2023-07-12 · 92181
Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty...
Official NHTSA document →
2023-07-12 · 92186
FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood...
Official NHTSA document →
2023-02-22 · 9003357A
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000...
Official NHTSA document →
2023-02-22 · 9003357a
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000...
Official NHTSA document →
Common questions
Why did the dealer deny my Town & Country warranty claim?
Dealer denials can happen for several reasons: the repair order didn't reference an applicable bulletin, the mileage or date fell outside a standard warranty but inside an extension window, or documentation submitted didn't clearly match the manufacturer's criteria. Chrysler has filed 8 warranty extensions or service campaigns for this model, and claims sometimes get evaluated without checking whether one applies to your specific repair.
Are sliding door lock or blend door issues covered even after the warranty expires?
Chrysler issued specific warranty extensions covering sliding door lock actuator failures and blend door heat-mode malfunctions on the Town & Country. These extensions typically cover the named repair for a defined period or mileage beyond the original warranty. Whether your vehicle and repair qualify depends on the extension's exact terms, which is why reviewing the bulletin language against your repair order matters.
What should I do after a warranty claim gets denied?
Start by requesting a copy of the denial reason and your repair order in writing. Compare the described issue against any manufacturer bulletins or extensions filed for your model, since 835 communications exist for the Town & Country. A free assessment can help identify whether documentation supports resubmitting the claim or appealing the dealer's decision.
Check your denial free — no fee unless we get you savings →