ClaimRight · Warranty Denial Guides
Dodge Caravan warranty claim denied?
697 manufacturer communications on file
8 warranty extensions / campaigns 1987–2020 model years covered
If your dealer just denied a warranty claim on your Dodge Caravan, you're not alone, and the denial may not be the final word. Manufacturers are required to file detailed service communications with NHTSA whenever recurring issues are identified across a model line. For the Dodge Caravan (1987–2020), 697 such communications have been filed, including 8 formal warranty extensions or service campaigns covering documented problems like sliding door lock actuator failures, active head restraint inadvertent deployment, blend door heat-mode malfunctions, and backup camera image quality issues.
When a dealer denies a claim, it's often because the specific bulletin or extension wasn't cross-referenced against your vehicle, or the paperwork didn't clearly connect your symptoms to a known, documented defect. That's where documentation matters. Denials tied to issues already acknowledged in manufacturer filings are frequently reconsidered once the right records are assembled and presented.
ClaimRight offers a free assessment to review your denial against the manufacturer's own filed communications for your specific model and year. We'll help you understand what's documented, what your options are, and whether pursuing reconsideration makes sense for your situation. There's no obligation, and our fee only applies if we help you succeed.
Free 2-minute assessment — is your denial worth fighting? →
What Dodge has documented for the Caravan
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2021-11-17 · 23-036-21 REV. A
Warranty extension Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may...
Official NHTSA document →
2021-11-10 · 23-036-21
Warranty extension Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may...
Official NHTSA document →
2020-12-05 · 23-030-20 REV. A
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-12-05 · 23-034-20
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-12-05 · 23-037-20
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-11-06 · 23-030-20
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-11-06 · 2303020
Warranty extension Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2016-07-02 · 24-005-16 REV. B
Warranty extension Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend...
Official NHTSA document →
2024-11-27 · 9100456
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the P...
Official NHTSA document →
2024-01-10 · S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Tro...
Official NHTSA document →
2023-09-20 · 9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Official NHTSA document →
2023-09-15 · 9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error...
Official NHTSA document →
2023-08-30 · 93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
Official NHTSA document →
2023-08-30 · 93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Official NHTSA document →
2023-07-27 · 9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Official NHTSA document →
2023-02-14 · 9003357
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STA...
Official NHTSA document →
2022-08-19 · 3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRS...
Official NHTSA document →
2022-07-09 · S2208000136
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
Official NHTSA document →
2022-06-22 · 9004206
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servi...
Official NHTSA document →
2022-04-02 · S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
Official NHTSA document →
2022-03-30 · 9004509
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands...
Official NHTSA document →
Common questions
Why was my Dodge Caravan warranty claim denied if there's a known issue?
Denials sometimes happen when a dealer doesn't cross-reference your specific complaint against manufacturer-filed service bulletins or warranty extensions. The manufacturer has filed 697 communications for the Caravan, including 8 warranty extensions covering issues like sliding door locks and head restraints. If your symptoms match a documented issue, that connection may not have been made during your initial visit.
What is a warranty extension and does it apply to my vehicle?
A warranty extension is a manufacturer-issued document acknowledging a specific defect and extending coverage for repairs related to it, often beyond the standard warranty period. The Dodge Caravan has 8 such extensions on file, addressing issues including sliding door lock actuators and active head restraint deployment. Whether one applies depends on your model year and the specific symptoms you experienced.
Can a denied warranty claim be reconsidered after the fact?
Yes, denied claims can sometimes be reconsidered, particularly when documentation such as filed bulletins or extensions ties your specific symptoms to an acknowledged manufacturer issue. This isn't guaranteed for every claim, but reviewing the denial alongside the manufacturer's own filings often reveals options the original visit didn't account for.
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