ClaimRight · Warranty Denial Guides

Dodge Journey warranty claim denied?

374 manufacturer communications on file 11 warranty extensions / campaigns 2007–2022 model years covered

Having a warranty claim denied on your Dodge Journey is frustrating, especially when the issue seems like something the manufacturer should have anticipated. It often isn't the end of the road, though. Records filed with the National Highway Traffic Safety Administration show 374 manufacturer communications tied to the Dodge Journey (model years 2007–2022), including 11 formal warranty extensions or service campaigns. These cover documented concerns such as Active Head Restraint inadvertent deployment, MIL illumination linked to cylinder leakage (codes P0300, P0302, P0304, P0306), and transmission vibration during launch tied to clutch wear. When a manufacturer has already acknowledged a pattern of a specific defect, a dealer-level denial can sometimes be reconsidered once the right documentation is presented and the claim is compared against these existing bulletins and extensions. Every situation is different, and not every denial involves a defect covered by an extension, but understanding what has already been documented is a useful first step. A free assessment can review your paperwork, compare it against the manufacturer's own records, and outline the realistic options available to you before you decide how to proceed.

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What Dodge has documented for the Journey

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2020-12-05 · 23-027-20 REV. A Warranty extension
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-12-05 · 23-035-20 Warranty extension
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-12-05 · 23-038-20 Warranty extension
Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR t...
Official NHTSA document →
2020-11-06 · 23-027-20 Warranty extension
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2020-11-06 · 2302720 Warranty extension
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR...
Official NHTSA document →
2014-12-15 · 09-002-14 REV. B Warranty extension
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary...
Official NHTSA document →
2014-12-15 · 0900214REVB Warranty extension
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary...
Official NHTSA document →
2014-12-15 · 0900214a Warranty extension
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary...
Official NHTSA document →
2014-10-03 · 09-002-14 REV. A Warranty extension
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary...
Official NHTSA document →
2014-10-03 · 0900214 Warranty extension
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
Official NHTSA document →
2012-11-03 · 21-006-12 REV. A Warranty extension
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years 160,000 KMS) This bulletin involves replacing the clutch and damper assembly...
Official NHTSA document →
2024-01-10 · S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Tro...
Official NHTSA document →
2023-11-08 · 9100264
PSU Oil Pump Assy
Official NHTSA document →
2023-09-20 · 9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Official NHTSA document →
2023-09-19 · S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
Official NHTSA document →
2023-09-15 · 9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error...
Official NHTSA document →
2023-09-09 · S2208000011
Wireless Qi Charger Not Charging
Official NHTSA document →
2023-08-31 · S2307000002
Suspected engine coolant leak.
Official NHTSA document →
2023-08-30 · 93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
Official NHTSA document →
2023-08-30 · 93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Official NHTSA document →
2023-08-24 · 2400623
A/C Diagnostic LOP Change
Official NHTSA document →
2023-08-01 · S1808000152
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
Official NHTSA document →
2023-07-27 · 9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Official NHTSA document →
2023-06-23 · 9100160
Power wndow switch passenger
Official NHTSA document →
2023-05-18 · 0700723
Water Quality When Mixed With Engine Coolant
Official NHTSA document →

Common questions

Why would a dealer deny a warranty claim on a Dodge Journey?
Dealers may deny claims for reasons such as the issue being classified as wear-and-tear, missing maintenance records, the vehicle falling outside mileage or time limits, or a determination that the specific part isn't covered. Denials are based on the dealer's or manufacturer's review of your documentation and repair history, and reasons can vary case by case, so it helps to request the denial in writing.
Can a denied warranty claim be reconsidered or appealed?
In many cases, yes. Denials can sometimes be revisited if additional documentation, repair records, or references to manufacturer bulletins and extensions are provided. Manufacturers periodically issue extensions for specific documented issues, and comparing your claim against these records may reveal grounds for reconsideration. Outcomes depend on the specifics of each situation, and a documented, organized request generally has a better chance of being reviewed favorably.
What is a warranty extension and how do I know if my Journey qualifies?
A warranty extension is a manufacturer-issued adjustment that lengthens coverage for a specific, documented defect, such as a component prone to premature failure. These are filed publicly with regulators and typically list affected model years, systems, and mileage or time limits. To find out whether your vehicle's issue matches an existing extension, you'll need your VIN and repair history compared against the manufacturer's published bulletins.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides