ClaimRight · Warranty Denial Guides

Ford Fiesta warranty claim denied?

226 manufacturer communications on file 5 warranty extensions / campaigns 1978–2019 model years covered

If your Ford dealer just denied a warranty claim on your Fiesta, you're not alone—and the denial you received may not be the end of the road. Ford has filed 226 documented communications with the National Highway Traffic Safety Administration regarding this model, including 5 formal warranty extensions and service campaigns. Several of these relate specifically to the DPS6 automatic transmission, where Ford has acknowledged clutch shudder and input shaft seal issues in certain model years and extended coverage to 10 years or 150,000 miles for some components. When a manufacturer has publicly documented a defect pattern, a denial letter is sometimes based on incomplete information, an expired standard warranty window that doesn't account for an extension, or a technician's assessment that didn't reference the relevant bulletin. Denials like these are often reversible when the claim is resubmitted with the right documentation connecting your vehicle's symptoms to Ford's own records. A free assessment can review your denial letter, your vehicle's history, and the applicable NHTSA filings to show you what options may be available—there's no cost or obligation to find out where you stand.

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What Ford has documented for the Fiesta

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2021-07-30 · 14M02-S5 Warranty extension
Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs...
Official NHTSA document →
2019-08-26 · 14M01-S7 Warranty extension
Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Ex...
Official NHTSA document →
2019-08-14 · 19N08 Warranty extension
Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission...
Official NHTSA document →
2016-08-16 · 14M01-S6 Warranty extension
CERTAIN 2011 THROUGH 2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EX...
Official NHTSA document →
2016-03-03 · 14M01S5 Warranty extension
Customer satisfaction Program 14M01 - Supplement #5 Certain 2011 thr ough 2014 Model Year Fies ta and Focus vehicles equipped with a DKPS6 Automatic Transmission Transmission Claut...
Official NHTSA document →
2024-10-10 · SSM 53040
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions....
Official NHTSA document →
2024-08-08 · 20R01 S1
Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Repl...
Official NHTSA document →
2024-05-27 · TSB 24-2165
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 20...
Official NHTSA document →
2024-04-24 · SSM 52476
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov...
Official NHTSA document →
2024-03-06 · SSM 52335
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak i...
Official NHTSA document →
2023-08-02 · SSM 51838
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can...
Official NHTSA document →
2023-06-08 · SAN-Vol1 I1
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T...
Official NHTSA document →
2023-05-04 · 14M02 S7
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warran...
Official NHTSA document →
2023-04-04 · SSM 51536
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord...
Official NHTSA document →
2023-01-13 · 22N11
Certain 2011-2013 Model Year Fiesta Vehicles Operated in the USA Corrosion States Battery Junction Box Clean and Seal In some of the affected vehicles, the position of the Battery...
Official NHTSA document →
2022-11-07 · 14M02 06
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warran...
Official NHTSA document →
2022-07-29 · SSM 50975
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. T...
Official NHTSA document →
2022-06-21 · SSM 50873
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se...
Official NHTSA document →
2022-04-27 · SSM 50726
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m...
Official NHTSA document →
2021-12-23 · SSM 50375
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to...
Official NHTSA document →
2021-11-02 · SSM 50251
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m...
Official NHTSA document →
2021-08-27 · SSM 50067
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0...
Official NHTSA document →
2021-08-16 · SSM 50039
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is...
Official NHTSA document →
2021-06-02 · TSB 21-2175
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/...
Official NHTSA document →
2021-05-24 · SSM 49820
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se...
Official NHTSA document →

Common questions

Why would Ford deny my Fiesta's warranty claim if there are known transmission issues?
Denials can happen for several reasons: the claim may fall outside the standard warranty window without accounting for a later extension, the dealer's inspection notes may not reference the applicable service bulletin, or paperwork may be incomplete. Ford's own warranty extension filings show the company has acknowledged certain DPS6 transmission defects, which is useful documentation to reference when a claim involving similar symptoms is denied.
What is the DPS6 transmission warranty extension and does it cover me?
Ford issued several warranty extensions for 2011–2015 Fiesta and Focus vehicles with DPS6 automatic transmissions, citing clutch shudder and input shaft seal concerns. One extension covers the transmission control module to 10 years or 150,000 miles. Whether your specific vehicle and symptoms qualify depends on your model year, mileage, and documented issue, so it's worth having your situation reviewed individually.
Can I get a denied Ford warranty claim reconsidered?
Many denials can be revisited, particularly when documentation such as manufacturer bulletins, extension notices, or repair records wasn't fully considered the first time. Resubmitting a claim with clear supporting evidence that ties your vehicle's issue to a publicly filed Ford communication is a common first step. A free assessment can help identify which documents may be relevant to your specific denial.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides