ClaimRight · Warranty Denial Guides
Honda Crosstour warranty claim denied?
78 manufacturer communications on file
15 warranty extensions / campaigns 2010–2016 model years covered
If Honda or your dealer just denied a warranty claim on your Crosstour, you're not alone, and it's worth taking a closer look before accepting that decision as final. For the 2010–2016 Honda Crosstour, American Honda has filed 78 manufacturer communications with NHTSA, and 15 of those are formal warranty extensions or customer support programs — covering issues like front passenger airbag inflators, electric power steering (EPS) control units (extended to 15 years from original purchase), and a powertrain warranty extension tied to a class action settlement. These filings show that Honda itself has acknowledged recurring problems with this model, which means a denial you received at the dealer level isn't necessarily the end of the story.
Dealers sometimes deny claims that don't match documented extended-warranty coverage, miss a related service campaign, or simply need better paperwork to succeed. A denial is a starting point, not a verdict. ClaimRight offers a free assessment of your specific denial against the manufacturer's own published bulletins and extension programs, so you can understand what documentation might support a reconsideration request and what your realistic options look like — with no upfront cost to find out.
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What Honda has documented for the Crosstour
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2020-03-10 · A20-016
Warranty extension Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extens...
Official NHTSA document →
2019-08-13 · 19-003-1
Warranty extension Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)
Official NHTSA document →
2019-07-11 · A19-036
Warranty extension Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. T...
Official NHTSA document →
2019-07-11 · ABOM07112019
Warranty extension Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) s...
Official NHTSA document →
2019-01-18 · A19-002
Warranty extension Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extens...
Official NHTSA document →
2018-12-20 · A13-079
Warranty extension "Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., In...
Official NHTSA document →
2018-06-08 · A18-055
Warranty extension Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extens...
Official NHTSA document →
2018-06-07 · A18-052
Warranty extension Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extens...
Official NHTSA document →
2018-06-01 · A18-066
Warranty extension Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extens...
Official NHTSA document →
2016-12-14 · APAS12142016901
Warranty extension "DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER S...
Official NHTSA document →
2016-12-14 · APAS12142016902
Warranty extension "DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER S...
Official NHTSA document →
2016-10-21 · WARRANTY EXTENSI
Warranty extension CUSTOMER LETTER - ON SOME 2010 ACCORD CROSSTOUR VEHICLES, THERE MAY BE A JUDDER FROM THE TORQUE CONVERTER LOCK UP CLUTCH FELT WHILE DRIVING BETWEEN 20-45 MPH. TO ENSURE YOUR CONFID...
Official NHTSA document →
2015-09-05 · WE - A13-079
Warranty extension "SERVICE BULLETIN - AMERICAN HONDA IS ANNOUNCING A POWERTRAIN WARRANTY EXTENSION AS A RESULT OF A SETTLEMENT OF A CLASS ACTION CAPTIONED, SOTO ET AL.V. AMERICAN HONDA MOTOR CO., IN...
Official NHTSA document →
2013-10-08 · SB-102213
Warranty extension HONDA: VEHICLES WITH MULTIMODEL VCM2 WOULD EXPERIENCE MISFIRE DUE TO ENGINE MISFIRE OF A FOULED PLUG AND A WARRANTY EXTENSION HAS BEEN ISSUED TO COVER REPAIRS. MODEL 2008-2013 ACC...
Official NHTSA document →
2013-10-08 · SB-13079
Warranty extension HONDA: ON CERTAIN CYLINDERS, THE PISTON RINGS MAY ROTATE AND ALIGN AND CAN LEAD TO SPARK PLUG FOULING AND POWERTRAIN WARRANTY HAS BEEN EXTENDED TO COVER REPAIRS ON SOME VEHICLES....
Official NHTSA document →
2022-03-11 · A07-030
"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
Official NHTSA document →
2020-05-12 · APP05122020
Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Ro...
Official NHTSA document →
2019-08-21 · ONL6E108212019
Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power stee...
Official NHTSA document →
2019-07-11 · DORE5C4S09
This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small....
Official NHTSA document →
2019-07-08 · APaS07082019905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully u...
Official NHTSA document →
2019-06-19 · APaS06192019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully u...
Official NHTSA document →
2019-05-31 · AER19050A
Engineering Request for Investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Dia...
Official NHTSA document →
2019-05-24 · APaS05242019905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully u...
Official NHTSA document →
2019-05-16 · A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator ma...
Official NHTSA document →
Common questions
Why did Honda deny my Crosstour warranty claim?
Denials often happen when a claim doesn't clearly match the terms of a standard or extended warranty, when required documentation is incomplete, or when a related service campaign or extension program wasn't identified at the time of service. Reviewing the manufacturer's own published bulletins for your model can help clarify whether your issue is one Honda has already acknowledged.
Are there known issues with the 2010–2016 Honda Crosstour?
Yes. American Honda has filed 78 manufacturer communications with NHTSA for this model, including 15 warranty extensions or customer support programs. These cover documented concerns such as front passenger airbag inflators, electric power steering control units, and a powertrain-related class action settlement extension.
Can a denied Honda warranty claim be reconsidered?
Denied claims are sometimes reconsidered when additional documentation, repair records, or references to applicable extended-warranty programs are presented. Outcomes vary by situation, so it helps to compare your specific denial against Honda's published bulletins and extension terms before deciding how to proceed.
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