ClaimRight · Warranty Denial Guides

Honda Passport warranty claim denied?

337 manufacturer communications on file 8 warranty extensions / campaigns 1994–2025 model years covered

If Honda or your dealer just denied a warranty claim on your Passport, you're not alone, and the denial isn't necessarily the final word. American Honda has filed 337 manufacturer communications with NHTSA for the Passport across its production run, including 8 formal warranty extensions or service campaigns. These documents cover a range of issues — from idle stop systems that fail to restart the engine, to loose MOST bus network connections causing speaker popping, to center display flickering on 2022-2023 models, and even a past class action over odometer mileage discrepancies. When a manufacturer has already acknowledged a defect pattern in writing, a denied claim tied to a similar symptom may deserve a second look, especially if the paperwork didn't reference the relevant bulletin or extension. Dealers sometimes deny claims that fall outside their initial diagnosis, without checking whether a documented campaign applies to the vehicle's specific complaint. ClaimRight reviews your denial alongside Honda's own published service history to see whether your situation lines up with a known issue. A free assessment tells you where you stand and what documentation, if any, could support a renewed claim. There's no cost unless we help you succeed.

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What Honda has documented for the Passport

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2023-03-10 · ONL6T603102023-2 Warranty extension
Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
Official NHTSA document →
2023-03-10 · ONL6T603102023-4 Warranty extension
Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
Official NHTSA document →
2023-01-06 · A23-009 Warranty extension
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or l...
Official NHTSA document →
2023-01-06 · A23-010 Warranty extension
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or l...
Official NHTSA document →
2021-05-10 · APOC05102021 Warranty extension
Dealer Message - On February 18, 2021, American Honda announced a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extens...
Official NHTSA document →
2021-04-05 · ONLZ9R04052021 Warranty extension
Owner Notification Letter - On some 2019-20 Passport/Pilot models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from t...
Official NHTSA document →
2021-02-18 · ABOM02182021 Warranty extension
Dealer Message - Today, February 18, 2021, American Honda is announcing a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warrant...
Official NHTSA document →
2008-05-09 · SB-06-085 Warranty extension
HONDA: WARRANTY EXTENSION-VEHICLE WARRANTY MILEAGE. CLASS ACTION LAWSUIT ALLEGING THAT THE ODOMETERS ON CERTAIN 2002-2006 HONDA MODELS WERE OVERSTATING MILEAGE. FEDERAL COURT PR...
Official NHTSA document →
2024-12-03 · ATI&12022024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing....
Official NHTSA document →
2024-11-22 · A24-048
Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
Official NHTSA document →
2024-11-15 · ATI&11152024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing....
Official NHTSA document →
2024-11-05 · ATI&11052024908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing....
Official NHTSA document →
2024-10-22 · ATI&10222024910
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing....
Official NHTSA document →
2024-10-08 · A24-061
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
Official NHTSA document →
2024-10-08 · ATI&10082024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing....
Official NHTSA document →
2024-09-12 · ATI&09122024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →
2024-08-08 · ATI&08072024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →
2024-08-07 · A23-050
Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.
Official NHTSA document →
2024-07-24 · ATI&07232024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →
2024-07-20 · A24-085
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in...
Official NHTSA document →
2024-07-09 · ATI&07082024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →
2024-06-19 · A18-080
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the recei...
Official NHTSA document →
2024-05-31 · ATI&05312024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →
2024-05-18 · ATI&05172024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(...
Official NHTSA document →
2024-05-18 · ATI&05172024908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the cent...
Official NHTSA document →

Common questions

Why did Honda deny my Passport warranty claim?
Denials happen for many reasons: the dealer may have diagnosed the issue as unrelated to a known defect, mileage or time may have exceeded standard coverage, or the paperwork may not have referenced an applicable service bulletin or extension. Reviewing your denial against Honda's own published communications can help clarify whether your case matches a documented issue.
What is a warranty extension and does it apply to my Passport?
A warranty extension is when a manufacturer agrees to cover a specific repair beyond the standard warranty period, usually because of a recognized defect pattern. Honda has issued 8 such extensions or service campaigns for the Passport, covering issues like idle stop restart failures and MOST bus network connections. Whether one applies depends on your vehicle's model year and specific symptoms.
Can I still get reimbursed if I already paid for the repair myself?
Some warranty extensions include a reimbursement process for repairs made before the extension was announced, as seen with Honda's idle stop repair reimbursement form. Eligibility typically depends on timing, documentation, and whether the repair matches the covered issue. Reviewing your receipts and repair records against the extension terms is a reasonable first step.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides