ClaimRight · Warranty Denial Guides

Kia Rondo warranty claim denied?

38 manufacturer communications on file 6 warranty extensions / campaigns 2007–2011 model years covered

If your warranty claim on a Kia Rondo (2007–2011) was just denied, you're not alone—and the denial may not be the final word. Manufacturer records filed with NHTSA show Kia has issued 38 communications for this model, including 6 formal warranty extensions or service campaigns, such as the evaporative canister inspection and replacement program (SC135) covered under multiple dealer and owner notifications. These documents confirm that certain issues on this model were recognized by the manufacturer and, in some cases, addressed through extended coverage—sometimes beyond the original warranty period.

A denial at the dealership level doesn't always reflect the full picture. Service advisors don't always check for active extensions, open campaigns, or related bulletins that could apply to your specific repair. When a claim is challenged with the right documentation—service history, bulletin references, and campaign eligibility—many denials can be reconsidered or reversed.

ClaimRight offers a free assessment to review your denial against publicly filed manufacturer records for your vehicle. There's no cost to find out whether your situation may qualify for reconsideration, and you decide what to do next with that information.

Free 2-minute assessment — is your denial worth fighting? →

What Kia has documented for the Rondo

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2016-10-14 · TSB-SC135R1 Warranty extension
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative...
Official NHTSA document →
2016-09-19 · SC135OWNER Warranty extension
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORA...
Official NHTSA document →
2016-09-15 · SC135DEALERP Warranty extension
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSP...
Official NHTSA document →
2016-09-15 · SC135DEALERPSM Warranty extension
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARR...
Official NHTSA document →
2016-09-15 · SC135QA Warranty extension
Q AND A (SC135/WTY009) - EVAPORATIVE CANISTER VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM
Official NHTSA document →
2016-09-15 · TSBSC135 Warranty extension
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE...
Official NHTSA document →
2021-09-13 · TSB_BOD055_R1
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bull...
Official NHTSA document →
2021-05-19 · TSB_CHA021_CLSD
TSB_CHA021_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED
Official NHTSA document →
2020-08-25 · PS675
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assem...
Official NHTSA document →
2018-03-02 · PS539
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and...
Official NHTSA document →
2017-03-21 · PS493
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior wi...
Official NHTSA document →
2017-01-18 · TSB-GEN085R1
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia model...
Official NHTSA document →
2016-11-04 · TSB-GEN085
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited t...
Official NHTSA document →
2016-04-04 · PS443
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phon...
Official NHTSA document →
2015-10-19 · TSBSST041
TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFI...
Official NHTSA document →
2015-08-03 · TSBTRA049R1
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAM...
Official NHTSA document →
2015-07-16 · DEALERPSC122
DEALER PRINCIPAL MEMO (SC122) - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, AS A PREVENTATIVE MEASURE, TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO TH...
Official NHTSA document →
2015-07-16 · DEALERPSMSC122
DEALER SERVICE MANAGER MEMO (SC122) - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN AS A PREVENTATIVE MEASURE TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE...
Official NHTSA document →
2015-07-16 · OWNERSC122RONDO
OWNER NOTIFICATION LETTER (SC122) - DEAR KIA RONDO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDER...
Official NHTSA document →
2015-07-16 · QASC122
QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC122 – UNDERBODY – ADDITIONAL ANTI-CORROSION TREATMENT
Official NHTSA document →
2015-07-16 · TSBSC122
"TSB: VOLUNTARY SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL (SC122) - TO IMPROVE CUSTOMER SATISFACTION, KIA IS LAUNCHING THIS BULLETIN TO APPLY ADDITIONAL...
Official NHTSA document →
2015-07-01 · SC-122
KIA: AN ADDITIONAL APPLICATION OF ANTI-CORROSION PROTECTION WILL BE APPLIED ON SOME VEHICLES UNDERBODY COMPONENTS TO HELP PREVENT CORROSION. MODEL 2004-09 SPECTRA, 2006-10 OPTI...
Official NHTSA document →
2015-03-19 · PS382
PITSTOP: STOP LAMP SWITCH IDENTIFICATION MATRIX (SC098) - KMA HAS RECEIVED A NUMBER OF INCORRECT WARRANTY RETURN PARTS RELATED TO CAMPAIGN SC098 AND HAS DETERMINED THAT AT TIMES DE...
Official NHTSA document →
2014-11-01 · 071
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Official NHTSA document →
2014-06-01 · 069
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Official NHTSA document →

Common questions

Why was my Kia Rondo warranty claim denied if there's a known issue?
Dealerships process claims based on the specific repair order and visible symptoms at the time of service. They don't always cross-reference every open service campaign or bulletin, such as the evaporative canister program (SC135), that may apply to your vehicle. A denial reflects that dealership's assessment, not necessarily the full scope of documented manufacturer communications for your model.
Can a denied warranty claim be reopened or reconsidered?
Yes, in many cases a denial can be reviewed again, especially when supporting documentation—such as service records, related technical service bulletins, or active warranty extension programs—wasn't fully considered the first time. Reconsideration processes vary, but providing documented evidence of a recognized issue is generally the starting point for a new review.
What is a warranty extension or service campaign, and does it apply to my vehicle?
A warranty extension or service campaign is a manufacturer-issued program that extends coverage for a specific, identified defect beyond the standard warranty period. For the Kia Rondo, six such programs have been filed with NHTSA, including one addressing the evaporative canister. Whether one applies to your vehicle depends on model year, VIN, and repair history.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides