ClaimRight · Warranty Denial Guides
Kia Telluride warranty claim denied?
175 manufacturer communications on file
15 warranty extensions / campaigns 2020–2024 model years covered
If Kia denied your warranty claim on a Telluride, it's worth knowing that denials aren't always the end of the road. Manufacturers file service bulletins and warranty extension notices with NHTSA when they identify recurring problems, and Kia has filed 175 such communications for the Telluride, 15 of which are formal warranty extensions or service campaigns. One example is Campaign WTY040, covering the self-leveling rear shock absorber, which Kia extended coverage for and later re-notified owners about in 2023 and again in 2024. These filings show that some issues dealers deny at the counter are ones the manufacturer has already acknowledged in writing. A denial can happen for many reasons — paperwork gaps, mileage cutoffs, or a service advisor unaware of an active campaign — and many of these outcomes can be reversed once the right documentation is put in front of the right people. A free assessment looks at your specific denial alongside Kia's own published bulletins to see whether your repair may qualify for coverage, reimbursement, or a documented appeal path. There's no obligation, and understanding your options costs you nothing.
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What Kia has documented for the Telluride
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2024-09-21 · WTY040_TSB_R1
Warranty extension TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional in...
Official NHTSA document →
2024-09-11 · WTY040_TSB
Warranty extension TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the ‘Warranty Extension Program (...
Official NHTSA document →
2024-08-20 · WTY040_REIMB
Warranty extension WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submi...
Official NHTSA document →
2024-08-19 · WTY040_OWNR
Warranty extension WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all...
Official NHTSA document →
2024-08-15 · WTY040_DP
Warranty extension WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warr...
Official NHTSA document →
2024-08-15 · WTY040_DPSM
Warranty extension WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extend...
Official NHTSA document →
2024-08-15 · WTY040_QA
Warranty extension WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Ext...
Official NHTSA document →
2023-10-13 · WTY030_OWNR_R1
Warranty extension WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen head...
Official NHTSA document →
2023-06-01 · WTY030_TSB_R1
Warranty extension TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by...
Official NHTSA document →
2023-05-05 · WTY030_TSB
Warranty extension TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (W...
Official NHTSA document →
2023-04-25 · WTY030_OWNR
Warranty extension WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp...
Official NHTSA document →
2023-04-24 · WTY030_DP
Warranty extension WARRANTY EXTENSION: DEALER PRINCIPAL MEMO -This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the haloge...
Official NHTSA document →
2023-04-24 · WTY030_DPSM
Warranty extension WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited...
Official NHTSA document →
2023-04-24 · WTY030_QA
Warranty extension WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY030).
Official NHTSA document →
2023-04-24 · WTY030_REIMB
Warranty extension WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid fo...
Official NHTSA document →
2024-08-30 · SC303Z_TSB
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary,...
Official NHTSA document →
2024-08-14 · TSB_BOD329
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA578) - This bulletin provides information to inspect front driver door belt out...
Official NHTSA document →
2024-08-09 · PS770
This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halog...
Official NHTSA document →
2024-07-30 · SC301Y_TSB
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: WHEEL SPEED SENSOR REPLACEMENT (SC301Y) - This bulletin provides information related to the Technical Service Bulletin previou...
Official NHTSA document →
2024-06-13 · SC313_OWNR
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC313) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to re-tighten the star...
Official NHTSA document →
2024-06-12 · SC313_TSB
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: STARTER SOLENOID POSITIVE (+) TERMINAL NUT RE-TIGHTENING (SC313) - This bulletin provides the procedure to re-tighten the st...
Official NHTSA document →
2024-06-11 · SC313_DP
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC313) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to re-tig...
Official NHTSA document →
2024-06-11 · SC313_DPSM
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC313) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Volu...
Official NHTSA document →
2024-06-11 · SC313_QA
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Camp...
Official NHTSA document →
2024-05-22 · SC301_TSB
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: WSS SOFTWARE UPGRADE (SC301) - This bulletin provides information to update the Wheel Speed Sensor (WSS) software on certain...
Official NHTSA document →
Common questions
Why was my Kia Telluride warranty claim denied?
Claims are commonly denied due to mileage or time cutoffs, missing service records, a diagnosis coded as 'wear and tear,' or a dealer being unaware that a part is covered under a separate warranty extension or service campaign. Reviewing the specific denial reason against Kia's published bulletins, such as those tied to known component issues, often clarifies whether the decision was accurate or worth revisiting.
What is the WTY040 warranty extension campaign?
WTY040 is a Kia warranty extension campaign addressing the self-leveling rear shock absorbers on certain Telluride models. Kia issued owner notifications, dealer memos, and a reimbursement request form for this campaign in 2023 and 2024. If your denied claim involved this component, it's worth checking whether your vehicle and repair timing fall within the campaign's extended coverage terms.
Can I still get reimbursed if my claim was already denied?
Possibly. Manufacturers sometimes offer reimbursement forms for owners who paid out of pocket for a repair later covered by a warranty extension or recall-adjacent campaign. Eligibility generally depends on the repair date, mileage, and documentation retained, such as receipts and service write-ups. A review of your paperwork against the applicable bulletin can show whether a reimbursement request is worth submitting.
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