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Mercedes-Benz Cls63 warranty claim denied?

98 manufacturer communications on file 4 warranty extensions / campaigns 2012–2015 model years covered

If Mercedes-Benz or your dealer recently denied a warranty claim on your CLS63, you're not alone, and the denial may not be the final word. Mercedes-Benz USA has filed 98 manufacturer communications with NHTSA covering the 2012–2015 CLS63, including 4 formal warranty extensions and service campaigns. These documents show the manufacturer has acknowledged specific mechanical issues on this platform, including rear subframe extensions and an exhaust valve assembly concern affecting certain V8-equipped Model Year 2011–2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles. When a claim is denied, it's often because the paperwork didn't connect your repair to documentation the manufacturer has already filed, not because no such documentation exists. Owners who gather the right service records, bulletins, and extension notices sometimes find their denial can be reconsidered or appealed. Every vehicle's history and repair circumstances are different, so outcomes vary, but understanding what's been documented for your model is a useful first step. ClaimRight offers a free assessment to review your denial letter alongside the manufacturer filings for your CLS63 and explain, in plain terms, what options may be available to you.

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What Mercedes-Benz has documented for the Cls63

Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.

2023-08-03 · ELW-ExhaustValve Warranty extension
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is exten...
Official NHTSA document →
2023-03-31 · CL-ELWSubframe Warranty extension
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles...
Official NHTSA document →
2023-03-30 · CL-ELWExhaustVal Warranty extension
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and resul...
Official NHTSA document →
2023-03-10 · ELW-RearSubframe Warranty extension
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles...
Official NHTSA document →
2024-11-25 · LI54.65-P-066284
Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening a...
Official NHTSA document →
2024-11-20 · LI27.19-P-072588
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission...
Official NHTSA document →
2024-11-13 · LI82.10-P-078069
Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any...
Official NHTSA document →
2024-10-23 · LI82.35-P-078467
Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1....
Official NHTSA document →
2024-10-16 · LI54.71-P-078498
Complaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument...
Official NHTSA document →
2024-09-28 · LI82.70-P-077433
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during...
Official NHTSA document →
2024-09-21 · LI82.10-P-078307
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp,...
Official NHTSA document →
2024-09-17 · LI42.10-P-063502
Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions Cause Frictional vibrations Remedy AMG brake systems are designed for high l...
Official NHTSA document →
2024-09-10 · LI82.10-P-078301
Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to...
Official NHTSA document →
2024-09-10 · LI82.10-P-078302
Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases c...
Official NHTSA document →
2024-08-10 · NCU - 2022080005
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GL...
Official NHTSA document →
2024-08-09 · CL - 2022080005
In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class,...
Official NHTSA document →
2024-03-12 · NCU - 24240304
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has...
Official NHTSA document →
2023-12-04 · LI91.18-P-077075
Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedg...
Official NHTSA document →
2023-08-18 · LI82.85-P-076799
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES co...
Official NHTSA document →
2022-01-27 · LI68.05-P-060306
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opene...
Official NHTSA document →
2022-01-09 · LI68.05-P-060307
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complain...
Official NHTSA document →
2021-12-08 · LI09.00-P-074093
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
Official NHTSA document →
2021-04-09 · Launch NCU - 202
an engine misfire may be detected due to engine software coding error
Official NHTSA document →
2020-12-10 · LI54.30-P-072145
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
Official NHTSA document →
2020-12-09 · LI42.47-P-067502
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
Official NHTSA document →

Common questions

Why was my Mercedes-Benz CLS63 warranty claim denied?
Dealers and manufacturers deny claims for various reasons, including paperwork gaps, mileage or timing issues, or disagreement about whether a repair matches a documented defect. Sometimes the denial overlooks manufacturer communications, like service campaigns or warranty extensions, that are already on file with NHTSA. Reviewing your denial letter against those filings can clarify whether the reason given aligns with documented issues for your model.
Can a denied warranty claim be reconsidered?
Many denials can be reconsidered when owners provide additional documentation, such as service records, repair history, or references to relevant manufacturer bulletins and extensions. There's no guarantee of a different outcome, but manufacturers have processes for appeal or re-review. Understanding what's been formally documented about your vehicle model, including any warranty extensions, is typically the starting point for deciding whether to pursue this.
What is a warranty extension and does it apply to my CLS63?
A warranty extension is a manufacturer's formal commitment to cover a specific part or system beyond the original warranty period, usually issued after a documented pattern of failures. Mercedes-Benz has filed 4 such extensions or service campaigns for the CLS63, including ones addressing the rear subframe and exhaust valve assembly. Whether a specific extension applies depends on your vehicle's VIN, mileage, and repair history, which a records review can help determine.
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ClaimRight is a consumer advocacy and document-preparation service. We are not a law firm, do not provide legal advice, and make no promises about the outcome of any individual claim. Bulletin data is sourced from public NHTSA filings and refreshed weekly. All vehicle guides