ClaimRight · Warranty Denial Guides
Mercedes-Benz Glc350E warranty claim denied?
119 manufacturer communications on file
4 warranty extensions / campaigns 2019–2019 model years covered
If your Mercedes-Benz GLC350E warranty claim was just denied, you're not alone, and the denial isn't necessarily the final word. For the 2019 GLC350E, Mercedes-Benz USA has filed 119 manufacturer communications with NHTSA, including 4 formal warranty extensions or service campaigns covering components like control units and transmission systems. These filings show the manufacturer has documented recurring issues on this model — information that often doesn't make it into a dealer's initial denial conversation.
When a claim is denied, the reasoning behind that decision isn't always the end of the process. Denials can sometimes be reconsidered when owners bring forward manufacturer documentation, service bulletins, or technical records that weren't part of the original review. Understanding what's been formally reported for your specific model and year is often the first step toward knowing what options are actually available.
ClaimRight offers a free assessment to review your denial alongside the manufacturer's own documented history for your vehicle. We'll help you understand what applies to your situation and what paths may be worth pursuing — with no upfront cost, and compensation only if we help resolve your claim.
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What Mercedes-Benz has documented for the Glc350E
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2024-04-18 · EW -High Voltage
Warranty extension In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending...
Official NHTSA document →
2024-01-18 · NCU-EW Pressure
Warranty extension In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) is extending t...
Official NHTSA document →
2023-09-22 · ELW -Intake Line
Warranty extension In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (âMBUSAâ) is extending...
Official NHTSA document →
2023-08-24 · ELW- Intake Line
Warranty extension In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is exten...
Official NHTSA document →
2024-11-25 · LI54.65-P-066284
Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening a...
Official NHTSA document →
2024-11-20 · LI27.19-P-072588
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission...
Official NHTSA document →
2024-11-20 · LI82.85-P-078473
Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital...
Official NHTSA document →
2024-11-16 · LI72.00-P-071544
Complaint Paint damage on door paneling in area of door handle (see picture 1). Cause Possible tolerance complaint regarding the door handle Remedy 1. Paint the affected area of th...
Official NHTSA document →
2024-11-13 · LI82.10-P-078069
Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any...
Official NHTSA document →
2024-10-23 · LI82.35-P-078467
Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1....
Official NHTSA document →
2024-10-04 · LI01.20-P-078446
Complaint Check engine light on. One of the below fault codes is current in the engine control module (N3/10). P04DB29, P04DB31, P04DB79 Cause Open circuit or high resistance to cr...
Official NHTSA document →
2024-09-28 · LI82.70-P-077433
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during...
Official NHTSA document →
2024-09-21 · LI82.10-P-078307
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp,...
Official NHTSA document →
2024-09-17 · LI08.00-P-072749
Complaint The electric range does not meet customer's expectations. Cause The following information is being provided for educational purposes only: At Mercedes-Benz, we believe th...
Official NHTSA document →
2024-09-10 · LI82.10-P-078301
Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to...
Official NHTSA document →
2024-09-09 · LI82.10-P-078304
Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headla...
Official NHTSA document →
2024-09-04 · LI54.18-P-078334
Complaint The cable duct of the high-voltage drive line wiring harness is unhooked from the holder and makes contact with the transmission crossbeam. This may cause noises (clatter...
Official NHTSA document →
2024-06-12 · LI46.35-P-073051
Complaint Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches of road and in long corners • With driver assistance systems swit...
Official NHTSA document →
2024-05-14 · LI01.20-P-076894
Complaint Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase vent...
Official NHTSA document →
2024-04-26 · OTA - 20240402
This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, G...
Official NHTSA document →
2024-03-11 · LI72.20-P-075746
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Reme...
Official NHTSA document →
2024-03-01 · NCU - 2024020008
ï· Always use the latest XENTRY Diagnosis software release with all available add-ons. ï· Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. ï·...
Official NHTSA document →
2024-02-23 · LI82.60-P-077553
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to v...
Official NHTSA document →
2024-01-29 · NCU-OTA Comm Mod
Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS...
Official NHTSA document →
2024-01-24 · LI46.10-P-077313
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenk...
Official NHTSA document →
Common questions
Why was my Mercedes-Benz GLC350E warranty claim denied?
Dealers deny warranty claims for various reasons, including determinations about the cause of the issue, timing relative to coverage periods, or maintenance records. These decisions are based on the dealer's or manufacturer's initial review, which doesn't always account for every piece of documentation, including service bulletins or extended warranty programs that may apply to your specific vehicle.
Does a warranty extension or service campaign affect my denied claim?
Manufacturers sometimes issue warranty extensions or service campaigns covering specific components after identifying recurring issues. For the 2019 GLC350E, Mercedes-Benz has filed 4 such extensions with NHTSA. If your denied claim involves a component addressed by one of these filings, it may be worth having that documentation reviewed against your original denial.
What can I do after my warranty claim is denied?
Options generally include requesting a written explanation for the denial, gathering service records and any applicable manufacturer bulletins, and having the documentation reviewed to understand whether the decision can be reconsidered. Each situation is different, so reviewing your specific records against what's been publicly filed for your model is typically the most informative next step.
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