ClaimRight · Warranty Denial Guides
RAM 3500 warranty claim denied?
1,496 manufacturer communications on file
16 warranty extensions / campaigns 2007–2025 model years covered
If your RAM 3500 warranty claim was just denied, you're not alone—and the denial may not be the final word. For the 2007–2025 RAM 3500, manufacturers have filed 1,496 official communications with NHTSA, including 16 warranty extensions and service campaigns covering documented issues like Diesel Exhaust Fluid (DEF) freezing that triggers Malfunction Indicator Lamp illumination, Urea Delivery Module failures on select 2019–2022 trucks, and Rear Axle Assembly replacements for 2019–2024 RAM 3500 Cab Chassis models.
Dealers sometimes deny claims that fall within these documented programs, either because the service advisor missed the applicable bulletin or because the paperwork wasn't properly connected to your vehicle's symptoms. When a denial doesn't line up with what the manufacturer has already acknowledged in writing, there's often a path to have it reconsidered.
ClaimRight helps owners understand whether their denied claim may relate to one of these documented extensions or campaigns. A free assessment reviews your paperwork against the manufacturer's own bulletins to identify what documentation might support a second look—no cost unless we help you find a resolution.
Free 2-minute assessment — is your denial worth fighting? →
What RAM has documented for the 3500
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2024-10-01 · 25-006-24
Warranty extension "Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the fol...
Official NHTSA document →
2024-09-25 · 100681
Warranty extension Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
Official NHTSA document →
2024-09-24 · 14-008-24
Warranty extension "Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the fol...
Official NHTSA document →
2024-09-18 · 100595
Warranty extension WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (...
Official NHTSA document →
2024-09-18 · 100599
Warranty extension FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP...
Official NHTSA document →
2024-09-11 · 100490
Warranty extension "WARRANTY BULLETIN D-24-15 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program...
Official NHTSA document →
2024-09-11 · 100494
Warranty extension "FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Author...
Official NHTSA document →
2024-05-03 · 25-003-24 REV. A
Warranty extension "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
Official NHTSA document →
2024-05-01 · 25-003-24
Warranty extension "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
Official NHTSA document →
2024-05-01 · 98016
Warranty extension Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)
Official NHTSA document →
2023-08-18 · 0901723
Warranty extension Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.
Official NHTSA document →
2022-12-14 · 09-014-22
Warranty extension Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of particulate matter sensor. This bulletin involves extending the warranty on the DPF. NOTE: This is an ?Inf...
Official NHTSA document →
2022-07-15 · 0900522REVA
Warranty extension Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL...
Official NHTSA document →
2022-03-16 · 0900522
Warranty extension Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL...
Official NHTSA document →
2024-12-13 · 21-054-24 REV. E
"Rear Selective Thrust Washer Failure **This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Custo...
Official NHTSA document →
2024-12-12 · 08-185-24 REV. A
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with th...
Official NHTSA document →
2024-12-12 · 08-187-24 REV. A
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with th...
Official NHTSA document →
2024-12-04 · 05-004-24
"Brake Warning Lamp Illumination Over Rumble Strips Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha...
Official NHTSA document →
2024-12-03 · 21-054-24 REV. D
"Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or C...
Official NHTSA document →
Common questions
Why would a dealer deny a warranty claim for an issue covered by a manufacturer bulletin?
Dealers process a high volume of claims, and service advisors don't always cross-reference every bulletin against a specific vehicle's symptoms or mileage. A claim can be denied simply because the paperwork didn't cite the applicable warranty extension or service campaign, even when the manufacturer has already documented the issue for that model and year range.
Can a denied RAM 3500 warranty claim be reopened?
Denials are sometimes reversible when additional documentation is presented, such as manufacturer bulletins showing the issue is part of a known extension or campaign. Whether reopening is possible depends on the specific denial reason, the vehicle's service history, and current program terms. A documentation review can help clarify what options may apply to your situation.
What is a warranty extension or service campaign, and does it apply to my truck?
A warranty extension or service campaign is a manufacturer-issued program that extends coverage for a specific documented defect, such as DEF fluid freezing or rear axle assembly issues on certain RAM 3500 model years. Whether one applies depends on your vehicle's build date, VIN range, and reported symptoms, which is best confirmed by reviewing the bulletin against your specific truck.
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