ClaimRight · Warranty Denial Guides
Volvo Vnm warranty claim denied?
394 manufacturer communications on file
4 warranty extensions / campaigns 1990–2021 model years covered
A denied warranty claim can feel like the end of the road, but it often isn't. Manufacturers routinely file service communications with the National Highway Traffic Safety Administration (NHTSA) that document known issues on their vehicles—information dealers don't always reference when a claim is first reviewed. For the Volvo VNM, spanning model years 1990 through 2021, NHTSA records show 394 manufacturer-filed communications, including four formal warranty extensions covering the Fuel Control Module, the Pre-SCR NOx Sensor, and the EGR Cooler. Additional bulletins describe recurring concerns such as VECU5 datalink and communication faults affecting ABS and SRS systems, Driver Information Display malfunctions after cluster replacement, parking heater ignition risks, and Lane Departure Warning alarms that fail to cancel. These documents don't guarantee that any single repair is covered, but they do show the manufacturer has acknowledged patterns of component failure on this model. When a dealer denies a claim, that decision isn't always final—many denials can be reconsidered when supported by the right documentation and a clear record of the vehicle's repair history. If your Volvo VNM claim was turned down, a free assessment can help you understand what documentation may apply to your situation and what options could be available to you.
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What Volvo has documented for the Vnm
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2023-09-28 · U111 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U112 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U113 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U114 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U114. The EGR Cooler is the component provided coverage under this warranty extension.
Official NHTSA document →
2024-04-02 · CBR-2360 202404
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults.
Official NHTSA document →
2024-03-01 · CBR-2139 202403
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the...
Official NHTSA document →
2024-03-01 · CBR-2346 202403
CBR: It may be possible for Bergstrom controlled Eberspacher Espar parking heaters to ignite and burn for 5 min and never start again.
Official NHTSA document →
2024-03-01 · CBR-2356 202403
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
Official NHTSA document →
2024-03-01 · CBR-408 202403
CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated.
Official NHTSA document →
2024-02-19 · KC-2014
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
Official NHTSA document →
2024-02-16 · KC-202
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
Official NHTSA document →
2023-12-18 · S2962 202312
Service Campaign: Volvo trucks has determined that certain VN model trucks built with an D13 Turbo Compound engine that have had a reman TC unit installed could experience a failur...
Official NHTSA document →
2023-12-07 · S3787 202312
Fleet Campaign: Certain Wegman Volvo trucks could have an issue with the Rear Air Suspension not being set correctly from the factory. The incorrectly adjusted suspension could cau...
Official NHTSA document →
2023-12-01 · CBR-2320 202312
CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.
Official NHTSA document →
2023-12-01 · EC0028V 202312
Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated softw...
Official NHTSA document →
2023-11-17 · S3672 202311
Service Campaign: For certain Volvo Trucks configurations an updated adaptive cruise software has been developed. The new software will be delivered as an updated PAR file to the A...
Official NHTSA document →
2023-11-10 · PSM23vna73
Parts Sales and Marketing Bulletin: Volvo Trucks is excited to announce an additional year warranty program on Volvo Reman AMT I-Shift Complete Transmissions. This extended warrant...
Official NHTSA document →
2023-10-31 · S7631 202310
Service Campaign: This Service Campaign is the solution for the Proprietary Hubcap Recall SC0425 that effected Volvo VAH, VHD, VN, VNE Models. This Service Campaign also covers tru...
Official NHTSA document →
2023-10-19 · CBR-399 202310
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Inst...
Official NHTSA document →
2023-10-12 · CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Ve...
Official NHTSA document →
2023-09-22 · CBR-570 202309
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
Official NHTSA document →
Common questions
Why was my Volvo VNM warranty claim denied if NHTSA has documented issues for this model?
Dealers evaluate claims based on the specific repair order and often don't cross-reference every manufacturer communication on file with NHTSA. A denial can happen even when a documented service campaign, warranty extension, or technical bulletin exists for a related component. Reviewing your repair paperwork against these public records can help clarify whether documentation supporting your specific issue was considered during the original decision.
What is an Owner Notification Letter or warranty extension, and does it apply to my truck?
An Owner Notification Letter informs owners that a manufacturer has extended coverage for a specific component beyond the standard warranty period, usually due to a known failure pattern. For the Volvo VNM, four such extensions cover the Fuel Control Module, Pre-SCR NOx Sensor, and EGR Cooler. Whether one applies to your vehicle depends on your VIN, mileage, and repair history, which a documentation review can help identify.
Can a denied warranty claim be reopened or reconsidered?
Many denials are not final decisions and can be revisited when additional documentation, such as repair records, technical bulletins, or warranty extension notices, is presented. The process generally involves organizing evidence that connects your reported issue to manufacturer-acknowledged defects. A free assessment can review your paperwork and explain what general options exist for requesting reconsideration of a specific claim.
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