ClaimRight · Warranty Denial Guides
Volvo Vnx warranty claim denied?
285 manufacturer communications on file
4 warranty extensions / campaigns 2013–2021 model years covered
If your warranty claim on your Volvo Vnx was just denied, you're not alone, and the denial may not be the final word. Manufacturers are required to file service communications with federal regulators, and for the Vnx (model years 2013–2021), 285 such communications are on record, including 4 formal warranty extensions covering components like the Fuel Control Module, the Pre-SCR NOx Sensor, and the EGR Cooler. These filings show the manufacturer has acknowledged specific, recurring issues in this model line — information that can be directly relevant when a dealer denies coverage for a related repair.
Dealer denials are sometimes based on incomplete review, mismatched paperwork, or a failure to check whether an extended warranty or service campaign actually applies to your vehicle. Many owners find that organizing the right documentation and referencing the manufacturer's own records changes the outcome of a dispute.
A free assessment can review your repair history against these filings, identify whether your issue matches a documented defect, and lay out your realistic options going forward — with no upfront cost.
What Volvo has documented for the Vnx
Filed with NHTSA by the manufacturer. Warranty extensions are the strongest signal — the manufacturer acknowledging a defect and extending coverage for it.
2023-09-28 · U111 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U112 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U113 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
Official NHTSA document →
2023-09-28 · U114 202309
Warranty extension Owner Notification Letter, Extended Warranty Coverage U114. The EGR Cooler is the component provided coverage under this warranty extension.
Official NHTSA document →
2024-04-22 · CBR-2214 202404
CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.
Official NHTSA document →
2024-04-02 · CBR-2360 202404
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults.
Official NHTSA document →
2024-03-01 · CBR-2346 202403
CBR: It may be possible for Bergstrom controlled Eberspacher Espar parking heaters to ignite and burn for 5 min and never start again.
Official NHTSA document →
2024-03-01 · CBR-2356 202403
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
Official NHTSA document →
2024-03-01 · CBR-408 202403
CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated.
Official NHTSA document →
2024-02-19 · KC-2014
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
Official NHTSA document →
2024-02-16 · KC-202
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
Official NHTSA document →
2023-12-18 · S2962 202312
Service Campaign: Volvo trucks has determined that certain VN model trucks built with an D13 Turbo Compound engine that have had a reman TC unit installed could experience a failur...
Official NHTSA document →
2023-12-07 · S3787 202312
Fleet Campaign: Certain Wegman Volvo trucks could have an issue with the Rear Air Suspension not being set correctly from the factory. The incorrectly adjusted suspension could cau...
Official NHTSA document →
2023-12-01 · EC0028V 202312
Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated softw...
Official NHTSA document →
2023-11-17 · S3672 202311
Service Campaign: For certain Volvo Trucks configurations an updated adaptive cruise software has been developed. The new software will be delivered as an updated PAR file to the A...
Official NHTSA document →
2023-11-10 · PSM23vna73
Parts Sales and Marketing Bulletin: Volvo Trucks is excited to announce an additional year warranty program on Volvo Reman AMT I-Shift Complete Transmissions. This extended warrant...
Official NHTSA document →
2023-10-31 · S7631 202310
Service Campaign: This Service Campaign is the solution for the Proprietary Hubcap Recall SC0425 that effected Volvo VAH, VHD, VN, VNE Models. This Service Campaign also covers tru...
Official NHTSA document →
2023-10-19 · CBR-399 202310
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Inst...
Official NHTSA document →
2023-10-12 · CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Ve...
Official NHTSA document →
2023-09-22 · CBR-570 202309
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
Official NHTSA document →
2023-09-12 · CBR-2297 202309
CBR: Volvo Chassis - Nonfunctioning 12vAccessory Power Supply - Model Year(MY) 2017 To Present
Official NHTSA document →
Common questions
Why was my Volvo Vnx warranty claim denied?
Dealers deny claims for many reasons: paperwork issues, disagreement over whether a defect is covered, mileage or date cutoffs, or simply not checking if a warranty extension applies. Denials are based on the dealer's or manufacturer's initial review and are not always the final determination. Reviewing the specific denial reason alongside your vehicle's service history and any applicable manufacturer filings is a useful first step.
What is a warranty extension and does it apply to my vehicle?
A warranty extension, sometimes called an Owner Notification Letter, is issued when a manufacturer agrees to cover a specific component beyond the standard warranty period, usually due to a known defect. For the Vnx, four such extensions exist, covering parts like the Fuel Control Module and EGR Cooler. Whether one applies to your vehicle depends on your VIN, mileage, and repair history, which a documentation review can help clarify.
Can a denied warranty claim be reversed?
Denied claims can sometimes be reconsidered when additional documentation, such as repair records, diagnostic codes, or relevant manufacturer filings, is presented to support the request. Outcomes vary by case and are not guaranteed. Organizing clear evidence that ties your vehicle's issue to a documented manufacturer communication is often a key part of requesting a second review.
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